WHO WE ARE
You may contact us regarding this policy by emailing firstname.lastname@example.org or through the mail: DeskView, attn: Privacy, 14 Deerpath Trail, Burr Ridge, IL 60527.
WHO YOU ARE
We collect personal information from a few different types of people:
INFORMATION WE COLLECT
To provide you with services, including access to our website, we need to collect and process some information about you (your "personal information").
We collect and retrieve your personal information in a number of different ways. Why we collect your information and what we do with it depends on the type of information. The tables below provide more details.
YOUR NAME AND CONTACT DETAILS
If you create an account or place an order with us, we collect your name and contact details, such as your email address, shipping addresses, and phone number.
YOUR DATE OF BIRTH INFORMATION
We are committed to protecting the privacy of children. DeskView website is not designed for or directed to children under the age of 16. We do not collect personal information from any person we actually know is under the age of 16.
YOUR PAYMENT INFORMATION
When you place an order, we require payment information on file. When you enter your payment information (credit card number, expiration date, and CVV code) it is sent directly to a secure third-party credit card processing center. DeskView does not store any direct credit card or 3rd party payment information. We do store billing addresses, generic payment type, and, if you opt in, the last four digits of your credit card for your convenience during the ordering process.
Generic Payment Type
Last Four Digits of Credit Card
YOUR CONTACT HISTORY WITH US
What you've said to us â€” for example, over the phone, on email, or on live chat.
Live Chat Logs
Survey or Site Feedback
PURCHASE AND PRODUCT FEEDBACK HISTORY AND SAVED PRODUCTS
What you've bought, what's in your shopping cart, and what's on your wishlist.
Items Added to Your Cart
INFORMATION ABOUT YOUR DEVICE TYPE, AND HOW YOU USE OUR WEBSITE
We automatically receive and record information from your browser or device when you visit our site, including your IP address and device type (i.e. computer, tablet, or smart phone), cookies, and data about which pages you visit. This information is stored in log files and is collected automatically. If you have an account with us, we may combine this information with other personal information we collect about you.
Device Type and Browser Type
Page Visit History
SPECIFIC DETAILS ABOUT YOU
There are three ways we might have your photographs: if you post a photo review, if you accepted our request to use your photo from a third-party site (like Instagram), or if the photo is provided to us by a third party (such as a photographer). We will never use your photograph without your express permission or when a third party warrants that it has your express permission to share your photograph with us. You may withdraw this consent at any time by emailing us email@example.com or, in the case where we receive your picture through a third party, by contacting the third party and withdrawing your consent, or by changing your privacy settings on the third party website to prohibit us from being able to access the picture.
Your provision of this information is completely optional and we will not use this information without your consent. You may withdraw your consent any time by emailing us at firstname.lastname@example.org.
Uploaded Photos and Photos from Third Parties
YOUR PUBLIC REVIEWS, BLOG COMMENTS, AND SOCIAL MEDIA INFORMATION
We allow our customers to provide public feedback in the form of reviews about our website and comments on our blog posts. Please remember that any information that you disclose on public portions of the website, such as the reviews and blog comments, are not private and may be viewed (and potentially shared) on our website and elsewhere. Please use caution when deciding to disclose your personal information in the public portions of our website.
We also allow you to use social media websites to contact us and share your DeskView purchases. By doing so, we may collect information from your social media profile. You can control how much of the information you place on social media websites is public by visiting these websites and adjusting your privacy settings.
ANONYMOUS AGGREGATED INFORMATION
We also receive anonymous and aggregated personal information through data analytics services. We use these analytics to ensure our website functions and to improve the DeskView shopping experience. These analytics services record information such as how often you visit DeskView.co, what actions you take on our website, aggregated usage, performance data, errors and debugging information, and how you got to our website. We do not link the information from our analytics services to any personal information that you submit to us.
INFORMATION WE RECEIVE FROM THIRD PARTIES
In addition to receiving information directly from you or from data analytics services, we receive some personal information about you from third parties, including social media websites, marketing companies, and third-party cookies. We generally use this information to personalize your shopping experience and to provide you with information about our products.
OUR LEGAL BASES FOR COLLECTING AND PROCESSING YOUR INFORMATION
When you access or use our website, we collect, use, and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information:
Here are some of our legitimate interests for collecting and processing your personal information:
Detecting and preventing fraud: We have a legitimate interest in detecting and preventing fraud. To do so, it is necessary that we collect and retain information about each transaction made at DeskView. The credit card companies and payment processors we work with require some of this information in the event that fraudulent charges are made using your credit card. We also use information about your orders and transactions ourselves for our in-house fraud detection processes.
Providing access to and improving DeskView.co: We may use your information to improve and customize our website, including sharing of your information for such purposes, and this is necessary to pursue our legitimate interests of improving our website and our products. This is also necessary to enable us to pursue our legitimate interest in understanding how our website is being used, and to develop and expand our customer base. It is also necessary to allow us to pursue our legitimate interest in improving our website's functionality and in obtaining insights into what our customers and potential customers want.
Providing access to and improving our customer service: We may use your information to provide you with customer service, and also to improve the service we provide to all customers. This is necessary for us to pursue our legitimate interest in providing great customer service.
Improving our product offerings: We may use your information to improve the products offered at DeskView, and to inform our buying team so they can provide you and our other customers with a great selection of products. This is necessary for us to pursue our legitimate interest in being your destination for health-oriented office furniture.
Keeping our website and your data secure: We have a legitimate interest in ensuring the security of our website, including enhancing protection of our company and our customers against spam, harassment, intellectual property infringement, crime, and security risks of all kind.
Sharing information about our products: we may use your information to contact you about offers, promotions, and products on DeskView website. You may unsubscribe from these communications at any time.
INFORMATION WE SHARE
It is necessary for us to share your information with some of our vendors in order to complete our contract with you; for example, to allow them to process payments and shipments and to help us keep our website secure. Other vendors help us improve our website and our products; for example, by helping us conduct research into how we could better serve our customers, or reach new customers. We have a legitimate interest in working with these vendors to improve our business.
DeskView also may share demographic information about our website visitors with vendors, but it will be aggregated and de-personalized, so personal information is not revealed.
We may also disclose your information if we have a good faith belief that we are required to do so by law or if acting with a good faith belief that such disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce our Terms of Service; (3) respond to legal claims; (4) respond to your requests for customer service or transaction completion; or (5) protect the rights, property or personal safety of DeskView, the website's users or the public. In these cases, our use of your information may be necessary for the purposes of our or a third party's legitimate interest in keeping our website secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. It may also be necessary in the public interest (such as to prevent crime).
CORRECTING, DELETING, AND RECEIVING YOUR INFORMATION
Much of your information is stored in your DeskView account profile for as long as your account is active. You may change or correct the information in your account profile by emailing email@example.com. Only your first and last name and email address are required to have an account with DeskView.
You may unsubscribe from marketing communications from DeskView at any time. To do so, you may click the "unsubscribe" link in each marketing email or email your request to firstname.lastname@example.org.
Depending on your location, such as the EEA or Canada, you may also have certain additional rights with respect to your information, such as:
If you are located in the EEA or Canada and would like a copy of your data, to have your data corrected, to have your data deleted, to withdraw consent to our further processing your information, or to object to our processing based on legitimate interests, please email@example.com with your request.
Without prejudice to any other rights you may have, if you are located in the EEA or Canada, you have the right to lodge a complaint with your local data protection regulator.
RETENTION OF YOUR INFORMATION
Unless you are located in the EEA or Canada and have exercised one of your rights listed above, DeskView will retain your information to the extent necessary to comply with our legal and financial obligations (for example, to comply with applicable tax/revenue laws, to enforce our agreements, and as otherwise described in this policy). We will generally retain your account information for as long as you have an active account with DeskView. If your account becomes inactive, we will maintain your personal information for as long as necessary to comply with our legal obligations, the obligations of our service providers, and our legitimate business interests. Items placed in your shopping cart will remain there for 30 days.
COOKIES AND ADVERTISING
When you visit DeskView.co we insert some instructions on your computer or mobile device. These instructions will be in the form of a "cookie" or similar file. Cookies are small pieces of instruction stored on your hard drive or device, not on our website. Cookies provide us with information that we use to enhance your experience on DeskView.co. Right now, there are two basic types of cookies. One is a session cookie which terminates when the user's session ends. The second is a persistent cookie, which is a text file that remains stored on your computer for a period of time. Your Internet browser contains instructions about how to remove or block persistent cookies. If you reject all cookies, you may not be able to create or sign in to your account with us or otherwise take full advantage of the DeskView.co website.
Cookies we use fall into one of five categories: strictly necessary, analytics, functionality, advertising, and social media . The purposes performed by these cookies are summarized in the table below. You can obtain more information about cookies at http://www.allaboutcookies.org/. For a full list of the cookies we use on our website, you may contact us at p firstname.lastname@example.org.
Strictly Necessary Cookies
These cookies are essential to make our site work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site, such as accessing secure areas, cannot be provided.
These cookies collect information about how people are using our site, including which pages are visited the most often, how people are moving from one link to another, and if visitors get error messages from certain pages. All information these cookies collect is grouped together with information from other people's use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.
These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, changes you've made to text size or font, and other parts of pages that you can customize.
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of the advertising campaign. This information may be shared with other organizations, such as advertising partners. This means after you have been to our site, you may see some advertisements about our services elsewhere on the internet.
Social Media Cookies
We may also use web beacons. A web beacon is an invisible graphic on a web page or email that is programmed to collect non-personally identifiable information about the use of a given website or newsletter, such as whether or not an email is opened and viewed.
DO NOT TRACK SIGNALS
Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we respond to browser "do not track" signals by blocking placement of cookies on your device. Please note that you will not be able to place an order without accepting the following cookies:
You may configure acceptance of these cookies in your browser settings.
SECURITY AND STORAGE
HOW WE PROTECT YOUR INFORMATION
DeskView complies with the Payment Card Industry Data Security Standard (PCI DSS). This means that when we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information.
Although we take reasonable measures to safeguard against unauthorized disclosures of your information, no e-commerce platform, website, electronic database or system is completely secure.
WHERE WE ARE LOCATED
DeskView is located in the United States, and we primarily store your information in the United States. By using our website and/or providing us with information, you are agreeing to transfer and store your data in the United States.
To our international customers: the privacy laws and standards in the United States, including the level of protection applied to your data and the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. The European Commission has not made a determination that the United States adequately provides safeguards for the transfer of data, and at this time DeskView has not put in place the exact safeguards set forth in GDPR Article 46. The transfer of your data to the United States is necessary for the performance of our contract with you (so we can process your order) and/or to take pre-contractual measures at your request (i.e. to set up your DeskView account).
THIRD PARTY WEBSITES
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits customers of DeskView who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes. However, at this time we do not share any of your personally identifiable information with third parties for their direct marketing purposes.
If you have any questions about this policy, or if you wish to exercise any rights that you may have in your information, you may contact us at email@example.com.
Last Updated: November 19, 2018