If you want to return your DeskView within the first 30 days after your receipt, then please e-mail us at to request a pre-paid return shipping label. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable with the exception of damaged or defective merchandise.  You may cancel an order anytime prior to shipment.